As part of our Price Promise to our customers, we will match our key competitors’ prices – including voucher type discounts and other promotional offers – for any of our products being delivered into the UK.
There are many companies and individuals trying to sell things online, not all of whom are authorised retailers of the products they sell and in business long term, so we can’t monitor and match everyone. But we do try to match all of the major retailers you’ve heard of and many of the smaller ones you haven’t.
All of Wiggle’s in stock products destined for delivery within the UK are eligible for a price match. However, the following conditions apply:
The ‘List Price’ for each product can be found on the Product Details Pages and on the Main Basket, when the product has been added to the basket.
For orders being shipped to the UK, the ‘List Price’ refers to the UK Recommended Retail Price (RRP).
Outside of the UK
For orders being shipped to addresses outside of the UK, ‘List Price’ refers to the base price Wiggle uses to calculate local prices.
It is set by Wiggle based on the UK Recommended Retail Price (RRP) taking into account VAT differences, currency rates, the different costs of doing business outside the UK, and local market conditions. It does not necessarily equate to the local RRP in countries outside of the UK.
The product prices shown on the website are updated to reflect the delivery destination you have selected. You can change your delivery destination by:
If you are in the Channel Islands please ensure you select ‘Guernsey’ or ‘Jersey’ as your delivery country. If you select UK you will be charge UK VAT. If you are in the Canary Islands please ensure you select ‘Spain – Canary Islands’.
VAT and Taxes
If your order is being shipped to a country where VAT or GST is applicable then the VAT or GST amount will be included in the product price you see on the product page and in your basket. VAT or GST will not be added separately to your order total later. Selecting to pay by an alternative currency will not impact the rate of VAT you are charged.
For orders shipped to Europe you should not be charged any import duty or sales tax when your order arrives at your local customs as you have already paid this when placing your order with Wiggle. Orders shipped to the rest of the world may require you to pay import duties or sales taxes when your order arrives at customs. Please see the international delivery page for more information.
Not all items are eligible for VAT, and the rate of VAT varies by delivery destination.
Will I have to pay a delivery charge for my order?
Delivery charges are added to your order total and are not included in the individual item price.
Delivery charges are dependent on the size and weight of the items in your order, the delivery destination and your chosen delivery method. All costs will be shown on the Basket page and can also be found on the product details page for individual items, by clicking on the ‘Delivery & Returns’ tab.
Most UK orders and some international orders are eligible for free delivery.
Wiggle prices currently include VAT at the UK rate of 20% where applicable. Customers in other countries may have to pay GST or VAT depending on location.
The VAT, GST and sale tax shown in the Basket and in our Checkout is meant as a guide. The final VAT, GST and sales tax amount will be shown on the invoice received.
As a purely internet-based mail-order company, Wiggle is unfortunately not legally eligible to participate in the VAT Retail Export Scheme, which reimburses VAT to customers when they purchase goods for personal export outside of the EU. Wiggle is sorry for the issues that this may cause to its customers and is working on improving the purchasing experience.