Bike delivery to the UK is free.
Bike orders have an estimated processing time of 4-6 days as they need to be assembled and fully safety checked by our fully trained mechanics before dispatch. During our busiest periods, these times may vary but our workshop team will process your order as quickly as they can.
Delivery is usually completed within 2 working days of despatch.
All bike orders are sent via Parcelforce.
Every bike from Wiggle delivered to the mainland UK is fully checked & assembled before despatch and will arrive ready to ride. Each new bike is assembled & test ridden by one of our CyTech accredited mechanics, then packed into one of our custom boxes. Simply open the box, undo the front plate of the stem with the supplied Allen keys and place handlebar into stem. Replace the front plate making sure the handlebar is equal in length on both sides, pop on the pedals and the bike is ready to ride.
Full instructions and all the required tools to get you rolling will be included with your new bike. Please click here to view our enclosed instructions to help you assemble your new bike.
Please note that children's bikes that do not have pedals (Balance bikes) are not fully safety checked before despatch as they do not require the same service a normal bike needs. If you have any questions about bike assembly please contact us.
Every bike we supply is fully assembled and checked by one of our CyTech accredited mechanics. CyTech is the bike industry's qualification for cycle mechanics and technicians, developed and overseen by the Association of Cycle Traders.
CyTech accredited mechanics have achieved specific levels of competency in a range of different disciplines which are then assessed by professional trainers. This ensures CyTech accredited mechanics have the right skills to properly assemble your bike to ensure it is safe for your continued use and enjoyment.
Once your new Ready2Ride bike has been assembled & test ridden, it will be packed into one of our custom boxes. When it reaches you, just open the box, undo the zip ties and remove the bike. Just turn the bars, put the pedals on and it's ready to ride! Please remove the straps from the box, fold it flat and keep it safely just in case you need to send the bike back to us.
As soon as your bike is assembled, test ridden and boxed we will despatch it to you. We will email you on the day the bike is being despatched. Your bike will normally be delivered the following working day. Please note that delivery may take a little longer if you are in the Highlands and Ireland . Please arrange for someone to be at the delivery address to accept your bike. If there is no one available, the couriers will leave a card and you can contact them to re-arrange delivery.
As all our bikes are fully checked & assembled before despatch, a safety check is not generally necessary. Gears & brakes may need to be reset to account for cables stretching and components bedding in but a competent person will be able to carry out this work at home with the help of the manufacturers instruction manuals supplied with the bike.
However, if you feel that your bike would benefit from some professional attention, we will gladly give it a free safety check. You will need to pay the cost of returning the bike to us and us delivering it back to you. For most of the UK, this return trip will cost you £40 but for remote areas and Ireland, the cost will be higher. We will confirm the exact cost and with you and you will be charged before we arrange collection.
If you would like to take advantage of our safety check, we'll pick the bike up from you, thoroughly adjust and check it and return it. Please contact us within 8 weeks of delivery with your order number requesting a safety check. The bike must be returned to us in the wiggle box it was delivered in, fixed in place with zip ties etc. For health & safety reasons, bikes sent to us for a safety check must be clean!
Unfortunately the Free Safety Check is not available for international orders.