Kask Warranty & Crash Replacement Details

Kask Warranty

 

Kask Warranty

As an official and fully authorised KASK retailer, when you purchase a KASK helmet from us you can be sure of the following three very important and valuable things.

1) That the item you are purchasing is a genuine KASK product from a verifiable origin that passes all of the KASK internal standards and meets the relevant country safety standards. In the EU this is the CE mark that you will find inside your KASK helmet.

2) That your helmet carries a 3 year manufacturers guarantee and warranty protecting you from any defects that are over above normal wear and tear. Just keep hold of your proof of purchase somewhere to be covered.

3) That your helmet is covered by a crash replacement policy whereby if you have an accident and your helmet is damaged you are able to return your damaged helmet to the KASK in distributor (in the UK this is VeloBrands Ltd) who will supply you a replacement model for 50% off RRP plus postage and packaging with a tracked, next day courier service.

These are very strong and important propositions to consider, particularly when you are purchasing a product that is designed to potentially save your life! Is it worth buying from a name you don't know or trust that is not fully authorised to supply KASK helmets?

Crash Replacement Details

Crash Replacement Details

If you have an accident and your helmet is damaged, you are able to return your damaged helmet to the Kask distributor (Velobrands LTD for the UK) who will supply you with a replacement model for 50% off RRP plus postage and packaging with a tracked next day courier service.

To benefit from the Kask Crash Replacement policy please email kask@velobrands.co.uk directly or simply return the damaged helmet to VeloBrands at the address below with your name, telephone number, email address and proof of original purchase.

They will contact you as soon as the helmet is received to take payment and ship the replacement. Please note international replacements will carry a higher shipping charge for the replacement (Kask will confirm the charge before shipping).

The address you need is:

Velobrands Ltd
Copplestone Mill
Copplestone
Crediton
EX17 5NF